Frequently Asked Questions
Microcurrent device
Q: Is this device waterproof?
A: No, our microcurrent device is not waterproof.
Q: Do I need to use any cream or other type of skin product on my skin when using the device?
A: Yes, before using the microcurrent device you should apply water-based gel/cream or a conductive gel on the area that is being treated.
Q: Is it normal to feel stinging or zapping on my face when using the microcurrent device?
A: Yes, as the microcurrencies are released from the device.
Q: How long should I use my microcurrent device?
A: 5 minutes daily is enough.
LED Therapy Wand
Q: Is this device waterproof?
A: No, our LED therapy wand is not waterproof.
Q: Do I need to use any cream or other type of skin product on my skin when using the device?
A: Yes, we recommend using any face serum and cream before using the LED therapy wand, as it helps to penetrate your skincare products into deeper layers of your skin.
Q: Is it normal to feel warmth when using it?
A: Yes, it is designed to release a little warmth as well.
Q: When should I use my LED therapy wand?
A: We recommend using it in the evening, so your face will not get extra sun exposure after using it.
Q: Can I use more than one light treatment per session?
A: Yes, you can. Use one light setting 10 minutes, and any other for 10 minutes.
Q: How do I know when it has been 10 minutes?
A: It will turn off automatically after 10 minutes.
Gua Sha
Q: Can I use my Gua Sha in the shower?
A: Yes, you can use your Gua Sha in the shower.
Q: Do I need to use any face cream/ serum before using Gua Sha?
A: Yes, for the Gua Sha to slide and glide easily on your skin, we recommend using face oil, serum, or cream before using your Gua Sha.
Q: How often should I use my Gua Sha?
A: We recommend using your Gua Sha daily.
Q: How long should I use my Gua Sha in one session?
A: We recommend having 10 glides/ slides on each face/ neck area.