Frequently Asked Questions

Microcurrent device

Q: Is this device waterproof?

A: No, our microcurrent device is not waterproof.

 

Q: Do I need to use any cream or other type of skin product on my skin when using the device?

A: Yes, before using the microcurrent device you should apply water-based gel/cream or a conductive gel on the area that is being treated. 

 

Q: Is it normal to feel stinging or zapping on my face when using the microcurrent device?

A: Yes, as the microcurrencies are released from the device.

 

Q: How long should I use my microcurrent device?

A: 5 minutes daily is enough. 

 

LED Therapy Wand

Q: Is this device waterproof?

A: No, our LED therapy wand is not waterproof.

 

Q: Do I need to use any cream or other type of skin product on my skin when using the device?

A: Yes, we recommend using any face serum and cream before using the LED therapy wand, as it helps to penetrate your skincare products into deeper layers of your skin.

 

Q: Is it normal to feel warmth when using it?

A: Yes, it is designed to release a little warmth as well.

 

Q: When should I use my LED therapy wand?

A: We recommend using it in the evening, so your face will not get extra sun exposure after using it.

 

Q: Can I use more than one light treatment per session?

A: Yes, you can. Use one light setting 10 minutes, and any other for 10 minutes.

 

Q: How do I know when it has been 10 minutes?

A: It will turn off automatically after 10 minutes.

 

Gua Sha

Q: Can I use my Gua Sha in the shower?

A: Yes, you can use your Gua Sha in the shower.

 

Q: Do I need to use any face cream/ serum before using Gua Sha?

A: Yes, for the Gua Sha to slide and glide easily on your skin, we recommend using face oil, serum, or cream before using your Gua Sha.

 

Q: How often should I use my Gua Sha?

A: We recommend using your Gua Sha daily.

 

Q: How long should I use my Gua Sha in one session?

A: We recommend having 10 glides/ slides on each face/ neck area.